cannot add a report to CMC (Central Management Console) Business Objects -

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hi trying add report getting following error.

 adding crystal report "customer details.rpt" failed.  server kind rptappserver returned error result.   failed copy report file report object.  refreshing report object properties might have failed.  failed read data report file d:\business objects\businessobjects enterprise 12.0\data\crystalreportsrasserver\temp\{e95ca1ef-e3a5-4590-93c0-0739194564ae}.rpt.  reason: unable launch d:\business objects\businessobjects enterprise 12.0\win32_x86\reportadd program add report system.

the person in charge of before joined has left , have no 1 ask. never used cmc before

check below servers whether working or not: 1.adaptive processing server 2.crystal reports processing server 3.inputfile repository server 4.it can issue of rights. user using should have rights add report.

if possible restart ccm , check servers started , try add report.


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